AN EXAMPLE USE CASE: INTELLIGENT QUEUE FORECASTING AND MANAGEMENT

 

Queue management is a critical factor in both customer satisfaction and staff optimisation.

 

We provide the most comprehensive queue estimation and monitoring solution on the market.

 

This is how it works:

 

 

 

 

 

 

  1. Our sensors count the people entering the store in real time.

 

  2.  The sensors are placed along shopping paths. Shopping models and visit durations are based on daily in-store measured data.

 

  3. Queue forecasting for the next 5–15 minutes is based on queue length, through- put and in-store people flow, using date-dependent hourly flow models.

 

  4. This means your customers never have to queue for long – giving you happy customers and increasing your profitability.

 

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