CUSTOMER ANALYTICS 

Retail Customer Analytics 

Unlock the full potential of your retail business with our powerful Customer Analytics solutions. Gain valuable insights into shopper behavior, optimise store layouts, and make data-driven decisions to boost sales and enhance the customer experience. Explore how our analytics tools can help you stay ahead in today’s competitive market 

A Wealth of Information for your Management Team 

OPERATIONS / SALES 
•Sales Conversion by Store / League Tables 
•Trading Hours Analysis 
•Store Design Effectiveness 
•Product / Shelf Interaction 
•Customer Care Initiatives: 
- Queue Management 
- Washroom Management 
 
MARKETING 
•Marketing Campaign Effectiveness 
•Window / Internal Merchandising Effectiveness 
FINANCE 
•Maximizing ROI on Capex Spend 
•Measuring Marketing ROI 
•Determining Optimum Staffing Costs 
 
PEOPLE MANAGEMENT 
•Staff Planning and Scheduling 

How Retailers Use This Data: 

KPI Report for Management Review 
Historical Trends and Data 
Compare store performance and set meaningful KPIs. 
Review marketing, VM, window, POS effectiveness by store with turn-in analysis. 
Plan the most effective labour scheduling to meet customer peaks. 
Assess each store’s performance by every hour, of every day, of every week. 
Maximise conversion of footfall into gross store revenue! 

KPI Report for Management Review  

Historical Trends and Data 
 
 

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